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5 min read

Why Receiving Emotional Support At Work Is Vital

The significance of receiving emotional support when you most need it can never be overstated and within the working environment it is equally as important as anywhere else. Beyond merely completing designated tasks and meeting certain deadlines, employees have a tendency to thrive during those times in which they feel understood, valued and supported on an emotional level by people around them.
Written by
Joanna Clare
Content Manager
Published on
July 1, 2024

The significance of receiving emotional support when you most need it can never be overstated and within the working environment it is equally as important as anywhere else. Beyond merely completing designated tasks and meeting certain deadlines, employees have a tendency to thrive during those times in which they feel understood, valued and supported on an emotional level by people around them. Creating a culture of emotional support in the workplace is of paramount importance both for individuals and organisations.

Receiving appropriate support in the place of work definitely contributes towards the general wellbeing of employees. Work related stress and personal pressures can certainly make a negative impact on mental health which can include symptoms such as stress, burnout, anxiety and even depression. Having a supportive environment where colleagues and those in managerial and supervisory roles can offer empathy, encouragement or maybe just a listening ear can significantly help to alleviate negative emotions. As employees begin to feel supported emotionally, they are better equipped to navigate challenges, maintain resilience and sustain well being in regards to all areas of life, whether home, work or personal.

Emotional support creates a sense of belonging and a genuine camaraderie among team members. Feeling connected to one's colleagues creates a positive working environment where trust, collaboration and mutual respect flourish in a safe and non judgemental space where you can be yourself and articulate how you are really feeling. These colleagues who are supported and those who can identify then show genuine support to others, are far more likely to be willing to engage in teamwork, have open communication and effectively contribute to shared goals. This sense of belonging not only enhances job satisfaction but will strengthen the essence of the company which then promotes a culture of inclusivity, understanding and unity.

Feeling emotionally supported actually enhances productivity and performance because when individuals feel psychologically safe in their working environment, they will be more able to take calculated risks, share ideas and show innovation without feeling afraid of being judged or facing retribution. This psychological safety net creates a space of continuous learning and improvement where mistakes, bad decisions, disappointments and hardships are viewed as opportunities for growth rather than dwelling on the negatives. Ultimately, employees will begin to feel empowered through the supportive environment and will feel able to reach their potential.

Emotional support plays a large part in employee retention and loyalty. In today’s competitive job market, organisations that prioritise the wellbeing of their employees are more likely to attract and retain top talent. When employees feel fully supported they will be far less inclined to look elsewhere. On the contrary, any individual who feels as though they have been listened to and fully supported during tough times will invariably go above and beyond in their roles and become passionate advocates for their company.

Offering genuine support to those who need it is the right thing to do. As humans, we experience a huge range of emotions and feelings and whatever our age, we all have the need to feel valued and validated at different times in our lives. Knowing that we have a genuine and caring support system can make the challenges easier to confront and eventually get through the other side. By making a real effort to prioritise emotional support, we are not only creating a more fulfilling experience for those we may meet through work but we are also contributing towards a far more compassionate and caring society who look out for each other, whatever the circumstances may be.

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